Returns

Pro1 wants you to be satisfied with your Purchase!

If for some reason your not please follow these simple guidelines in the return of your item(s)

All returns must recieved by us within 30 days of shipment.
All returns must be in new condition with all tags attached, plastic, covers, hangers etc...
All Refunds are issued in the original form of payment.
All returns and exchanges require a Return Merchandise Authorization (RMA) number.
Call or email us for RMA number.

Returns for exchange.
Items of $100.00 or more returned for exchange (size, color etc...) Customer will be responsible for shipping charges back to us. We will cover shipping charges for the replacement item 1 time.
Items under $100.00 are subject to our flat shipping rates. (currently $8.50)

Returns for In-Store credit.
No restocking fee's apply. Customer responsible for shipping charges back to us.

Returns for Refunds
Items returned for refunds are subject to a 10% restock fee. Customer is responsible for return shipping charges. Refunds are given for the purchase price minus restock fee. Shipping charges if applicable are not refunded.

No returns can be given on hardware, electrical and other accessories that have been installed, mounted or used in anyway.

Closeout and Manufacturers Discontinued Merchandise.
Unless otherwise noted all closeouts and Discontinued merchandise can only be returned for exchange or instore credit. Some merchandise is final sale only and will be noted so on its particular product page.

Pro1
125 D Old Hickory Blvd.

Jackson, Tn. 38305

1-866-504-PRO1

Proudly Serving the Public for Over 25 Years!

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